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Urban Nest Decor
Robin & Randy Loewen
Urban Nest Décor
We are a husband and wife duo living in Jordan, Ontario. We believe we have the best jobs in the world, and we hope to bring a smile to your face with everything we create. We constantly step on each other’s toes (literally) in our tiny studio space, but we love what we do. We have outgrown our little creative space three times over and keep building new “studios” to the yard. Our neighbours affectionately call us the “shed heads.”
I am a multidisciplinary artist working in wood, printmaking, leather and fibre. I love to share with others and teach workshops in my studio for macrame, weaving, sign painting and jewellery making. I also teach workshops at the Town of Lincoln Museum and Cultural Centre, the Niagara Pumphouse Arts Centre and many wineries in the area.
My husband, Randy is my most valuable sidekick! He is the problem solver, display maker and gatherer of the unusual. We are mindful to create our products from quality materials. We source our raw materials from Canadian suppliers as close to home as possible. We pay close attention to how the use of our raw materials impact the environment and seek out suppliers that have a dedicated philosophy to protect our natural world.
Shipping
Flat rate $5.00
Urban Nest Décor ships worldwide
All our products are made to order. Stock items are shipped within 1-2 weeks. Custom orders are shipped within 2-3 weeks. Depending on your order, it may be posted sooner. You may need to allow up to 4 weeks for shipping in our busy season (September – December).
PROCESSING TIME: The time needed to produce your order. All our products are handmade by us. Stock items are processed and posted within 1-2 weeks. Custom orders are processed and posted within 2-3 weeks. This is in addition to shipping times.
ESTIMATED SHIPPING TIME: (based on Canada Post delivery standards)
Canada: 3 - 5 business days
United States: 5 - 6 business days
Europe: 2 - 4 weeks
Shipping times are estimates and cannot be guaranteed by us. Actual delivery time will depend on the shipper.
INTERNATIONAL SHIPPING, CUSTOMS AND DUTIES FEES
Buyers are responsible for all customs and/or duties fees that may apply. We are not responsible for delays due to customs. If you have questions about shipping to your location, please contact us by email.
INSURANCE
Products will always leave our studio in excellent condition and carefully packaged. Orders up to
$100.00 are automatically covered by Canada Post for loss or damage if shipped with tracking. If you would like extra protection for loss or damage during shipping, please contact us directly to upgrade to include shipping insurance coverage.
Cancelling orders
We do not offer refunds on cancelled orders. However, we can offer a store credit for the value of the order. We do not offer cancellations on the following order types:
1) Customized/personalized items (including but not limited to color, name, quote)
2) Sale items
3) Digital downloads
4) Gift cards
Uhh Oh!
Did we make a mistake? We are only human and occasionally off our game. If we have sent you the wrong item or misspelled a name, we will certainly send you a replacement. Just email us a picture of the item and the order number.
Returns and Exchanges
We gladly accept returns and exchanges on ready made stock items. Just contact us within 3 days of delivery for authorization. Ship returns back to us within 7 days of authorization. If 7 days have gone by since your delivery, unfortunately we can’t offer you a refund or exchange.
THE FOLLOWING ITEMS CAN NOT BE RETURNED:
1) Custom or personalized items (including but not limited to color, name, quote)
2) Sale items
3) Digital downloads
4) Gift cards
Cancelling orders
We do not offer refunds on cancelled orders. However, we can offer a store credit for the value of the order. We do not offer cancellations on the following order types:
1) Customized/personalized items (including but not limited to color, name, quote)
2) Sale items
3) Digital downloads
4) Gift cards
Uhh Oh!
Did we make a mistake? We are only human and occasionally off our game. If we have sent you the wrong item or misspelled a name, we will certainly send you a replacement. Just email us a picture of the item and the order number.
Returns and Exchanges
We gladly accept returns and exchanges on ready made stock items. Just contact us within 3 days of delivery for authorization. Ship returns back to us within 7 days of authorization. If 7 days have gone by since your delivery, unfortunately we can’t offer you a refund or exchange.
THE FOLLOWING ITEMS CAN NOT BE RETURNED:
1) Custom or personalized items (including but not limited to color, name, quote)
2) Sale items
3) Digital downloads
4) Gift cards
CONDITIONS OF RETURN
Buyers are responsible for return shipping costs. For exchanges, buyers are also responsible for replacement shipping costs. Authorized returns require the item to be mailed in the original, unused condition with all
packing materials included. Tracking information must be purchased by you and provided to us when the item is sent. If you are shipping an item over $75, you should consider purchasing shipping insurance. We don’t guarantee that we will receive your returned item. We will refund your money (less original shipping fees) once we receive the return. Please do not send your purchase back without prior authorization. There are certain situations where only partial refunds are granted (if applicable). Any item not in its original condition, is damaged or missing parts for reasons not due to our
error will not be refunded. Any item that is returned more than 30 days after delivery Refunds (if applicable) Buyers are responsible for return shipping costs. For exchanges, buyers are also responsible for replacement shipping costs.
Authorized returns require the item to be mailed in the original, unused condition with all packing materials included. Tracking information must be purchased by you and provided to us when the item is sent. If you are shipping an item over $75, you should consider purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We will refund your money (less original shipping fees) once we receive the return. Please do not send your purchase back without prior authorization.
There are certain situations where only partial refunds are granted (if applicable). Any item not in its original condition, is damaged or missing parts for reasons not due to our error will not be refunded. Any item that is returned more than 30 days after delivery
Refunds (if applicable)
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Sale
Love you Mom Wall Banner
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A Mother is Your First Friend, Your Best Friend, Your Forever Friend
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Happy 1st Mother's Day
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To The World You Are A Mother, To Our Family You Are The World
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I Love You Mom Memory Keeper
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The Only Thing Better Than Having You As My Mom, Is My Children Having You As Their Nana
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Personalized Photo Banner, To The World, You Are A Mother, To Our Family, You Are The World
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Today I Choose Joy
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Personalized Photo Banner, A Mother is Your First Friend, Your Best Friend, Your Forever Friend
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Family is a Little Bit Crazy Memory Keeper
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Together Is Our Favourite Place To Be Heart Memory Keeper
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Personalized Critter Blocks, 4" x 4" Nursery Décor
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The Miles Style Personalized Name Sign With Bear
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Personalized Critter Blocks, 8" x 16" Nursery Décor
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The Milo Style Personalized Name Sign With Whale
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Woodland Rainbow Wall Mobile
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Little Man Cave
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Nursing is a Work of Heart, Year of the Nurse 2020
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I Love You To The Moon And Back Wall Mobile
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Be Your Own Kind of Beautiful
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Welcome Door Decal
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Where Flowers Bloom So Does Hope
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There Is No Better Friend Than A Sister
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The Isabella Style Personalized Name Sign With Pink Flower Spray
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The Naomi Style Personalized Name Sign With Gnome
Urban Nest Decorfrom $39.00The Naomi Style Personalized Name Sign With Gnome. Let us Customize this adorable Gnome sign with your child's name. Child's room decor! Whimsical ...
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The Mara Style Personalized Name Sign With Unicorn
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Personalized Quote, Where The Wild Thing Sleeps
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The Liam Style Personalized Name Sign With Dinosaur
Urban Nest Decorfrom $39.00The Liam Style Personalized Name Sign With Dinosaur. Let us Customize this adorable Dinosaur sign with your child's name. Child's room decor! Whims...
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Where The Wild Thing Sleeps
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Tractors Trucks Trains And Toys
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The Noah Style Personalized Name Sign With Fox
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The Noah Style Personalized Name Sign With Fox and Birch Trees
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Personalized Laser Cut Name, Julianna Style
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Original Best Dad
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Save 50%
Sale! Harper Personalized Name Sign With Pink Flower Garden
Urban Nest DecorOriginal price $105.00Current price $52.50SALE 50% OFF! Harper Personalized Name Sign With Pink Flower Garden (23.5" round). This item is new but has a tad more wood grain than we usually s...
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Sale
Memories Memory Keeper
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Our Family Memory Keeper
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Sale
Rainbow Wall Mobile
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Personalized Quote, Tractors Trucks Trains And Toys, There's Nothing Like Little Boys
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Personalized Quote, Love Grows Here
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Personalized Quote, Here Sleeps A Girl With A Head Full Of Dreams
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Personalized Quote, Here Sleeps A Boy With A Head Full Of Dreams
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Sale
Personalized Quote, Be Your Own Kind Of Beautiful
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Sale
Our First Home
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Live By The Sun Love By The Moon
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Personalized Quote, Let Me Love You A Little More Wall Banner
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Sale
The Finley Style Personalized Name Sign With Trees Bear Moose
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Sale
Thank Heaven For Little Boys
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